Privacy Policy
FiveSTAR Landscape Design
Effective Date: April 6, 2026
FiveSTAR Landscape Design (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, www.fivestarlandscape.com, or otherwise interact with us.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Contact us via email, phone, or website forms
- Register for services or create an account
- Request information or services
This information may include:
- First and last name
- Username (if applicable)
- Email address
- Phone number
- Mailing address (street, city, state, ZIP/postal code, country)
Providing this information is voluntary; however, without it, we may not be able to provide certain services.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your inquiries or requests
- Provide customer support
- Send administrative or service-related communications
- Send promotional communications (unless you opt out)
- Improve and customize our services
- Enhance security and prevent fraud
- Comply with legal obligations
Sharing of Information
We do not sell or rent your personal information.
We may share your information only in the following circumstances:
- With service providers as necessary to fulfill your request (e.g., processing services or communications)
- To comply with legal obligations
- To protect our rights, users, or business operations
Your Choices and Rights
You have the right to:
- Request access to the personal data we have about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of future communications
To exercise these rights, contact us using the information below.
Text Message Communications
If you opt in to receive text messages from us:
- You may opt out at any time by replying “STOP” to any message
- You may update your information by contacting us at office@fivestarlandscape.com
Data Retention
We retain your personal information:
- For at least 2 years, or
- As long as necessary to fulfill the purposes outlined in this policy
- As required or permitted by applicable law
Data Storage and Security
We take reasonable precautions to protect your information both online and offline.
- Sensitive information (such as payment data) is encrypted during transmission
- Access to personal data is limited to employees who need it to perform their job duties
- Data is stored in secure environments and may be managed by trusted third-party providers
While we use industry-standard safeguards, no method of transmission over the Internet is 100% secure.
Your Access to Information
You may contact us at any time to:
- Review the data we have about you
- Correct or update your information
- Request deletion of your data
- Express concerns about how your data is used
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
FiveSTAR Landscape Design
8150 Greenback Lane, Building 100
Fair Oaks, CA 95628
Phone: 916-735-1100
Email: office@fivestarlandscape.com
